what if I accidentally give a wrong answer in my customer's questionnaire

Liability lies with whoever confirms the answer

An incorrect answer is primarily your responsibility, not that of a system or tool that suggested the answer. Supplia suggests answers based on your supply chain file, but you confirm each answer with yes or no before it goes to your customer. That confirmation is the moment when you say: this is correct. After that, you submit it yourself to your customer's portal. From a legal standpoint, this is comparable to any other statement you make to a business relationship: if it turns out to be factually incorrect, your customer can hold you accountable, depending on what has been agreed contractually and what damage results from it.

In practice, it is usually not about fraud or intent, but about outdated or incomplete data — an employee count that no longer applies, a certificate that has expired, or an answer about AI use within service provision that is no longer current because a new system has been added. You reduce this risk by not confirming the answer if you are in doubt, but by first investigating the question or leaving it open. This also applies to questions about liability insurance, such as whether the company has a professional indemnity insurance , a wrongly confirmed answer can have consequences for how your customer assesses your policy coverage.

Contract and general rules, not a Supplia certification mark

Supplia does not declare, certify or assess anything — there is no score or approval that stands between you and your customer. Liability therefore follows from the agreement between you and your customer and from general rules about incorrect or misleading statements in commercial transactions, not from anything this platform establishes. For data that is formally recorded, such as registration in the Business Register, deviations between what you enter and what is registered are also relatively easy to check — reason to confirm such fields with extra care.