form asks if another bank has ever rejected us what do I enter

This question is not found in any of the five sources

There is no file source for this question. The Trade Register Act 2007, the VSME baseline module, the CSRD, ISO/IEC 27001 and Article 21(2) of NIS2 concern identity, size, sustainability and information security — not previous rejection by another bank. This means that the system cannot present a "yes" or "no" here: there is simply no source data for this. This is typically a question from a KYC questionnaire (know your customer) from the bank itself, based on its own risk policy, not on an external standard contained in the supply chain file.

This is not a malfunction and not a gap in Supplia's design. The platform fills in what is objectively established and traceable to a source. Whether another bank has ever refused an application is a fact known only to the company itself and to that other bank — and often the reason for it is not even documented in a way you can simply provide. You must therefore fill in this field yourself, based on your own knowledge of the facts. Do note that "refused" and "relationship terminated" are different things; some forms make this distinction, others do not. Read the question precisely as it is asked, and answer no more than what is requested.

Why this falls outside the supply chain file

The Supplia supply chain file consists of fields that are traceable to a fixed source: identity data from your registration number with the Chamber of Commerce, size data from the number of employees, or security measures from ISO/IEC 27001 Annex A. A question about a previous bank rejection has no equivalent: it is not a registered fact but an experience from the company's own past. This is why the system recognises the question as text, but has no answer to present — just as with any field lacking source coverage.