bank wants to know how much money goes through the account per month what do I enter

Expected transaction volumes are an estimate, not an exact figure

The bank wants an indication: how much money flows in and out per month, and in how many transactions. Usually the portal asks for a range — for example an amount per month and a number of transactions per month — not an exact figure down to the cent. Enter a realistic estimate based on your company's turnover and the number of invoices your business normally sends and receives. A rough justification suffices: annual turnover divided by twelve for the amount, and the average number of outgoing and incoming invoices per month for the number of transactions.

There is no source document in the chain file that establishes an exact transaction volume — this is not data that can be directly derived from the Commercial Register, a UBO declaration or annual accounts. Supplia therefore does not propose an answer for this field: you enter the estimate yourself and confirm it yourself at the bank's portal. Note that a large discrepancy between the stated estimate and the actual payment behaviour on the account may raise questions later; it is therefore more prudent to keep the estimate on the cautious side than to deliberately underestimate. This subject is often linked to the average payment term to suppliersas the bank builds a picture of the company's payment rhythm from both questions.

Where this comes from: the bank's client due diligence

The question about expected transaction volumes does not come from a separate law that applies to your business, but from the client due diligence that the bank itself must conduct under the Anti-Money Laundering and Countering the Financing of Terrorism Act. That law requires the bank to record the expected use of the account so that any deviation is noticed later. The bank translates that obligation into a question in its own portal; the exact division into ranges varies by bank and is not in the law itself. If you want to better recognise this link with other KYC questions from the bank, it helps to read why the bank asks completely different questions than the insurer — both questions come from a different legal framework, even though they appear similar in content.